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  1. Stop the WIP Service as well as the SAP service and the Processor Service

  2. In the directory where WIP is installed Ex(C:\ProgramData\ebiexperts\WIP Web Server\webapp)

  3. Look for a file called WIPWebServer.exe.config

4. Edit the file in notepad or Notepad++

5. Add this part -Djava.security.auth.login.config=C:\Windows\bscLogin.conf -Djava.security.krb5.conf=C:\Windows\krb5.ini to the VmJavaJvmOptions (Please note that, you will need to give the path to your “bscLogin.conf”  and the “krb5.ini”). 

6. Before the changes the line is like that:-

<add key="VmJavaJvmOptions" value="-Xmx1024m -Xms512m " />

7. After the Changes:-

<add key="VmJavaJvmOptions" value="-Xmx1024m -Xms512m -Djava.security.auth.login.config=C:\Windows\bscLogin.conf -Djava.security.krb5.conf=C:\Windows\krb5.ini" />

8. Save the File

9. Repeat for WIPSAPService.exe.config

10. Restart the SAP service and the WIP Service and the Processor Service

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