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Alternatively, you can restart it from “Services.msc”
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Log collection:
Delete all logs under the folder “C:\ProgramData\ebiexperts\WIP Web Server\webapp\log\wipwebserver”
Reproduce the error
Go to the folder “C:\ProgramData\ebiexperts\WIP Web Server\webapp\log\wipwebserver”
Make a zip at the root
Attach the zip file in this ticket