Email

The email configuration is where you will configure the Simple Mail Transfer Protocol (SMTP) of your WIP server. This will require that you have the necessary configuration information of your company SMTP server and have created a user for WIP to be able to send notifications from the system via email.

  • SMTP Server

    • This is generally your company SMTP server and generally will take the format of smtp.yourservername.yourserverdomain example : smtp.google.com

  • SMTP Port

    • The SMTP port should be assigned as assigned to you SMTP configuration meaning this will allow WIP to access your SMTP server through the defined port. Ports number depend if the SSL option is active or not, can be 465, 587 or 80

  • Username

    • The username is generally an email address that has been created for the WIP service and will be utilized to communicate with the WIP users. This would generally be wip@yourservername.yourserverdomain

  • Password

    • The password should match the password you have defined for the username on your SMTP server

  • From Mail Address

  • Enable SSL

    • Ticking this box will enable Secure Socket Layer (SSL) security on the SMTP connection so if you have enabled SSL security on the SMTP server then you will be required to activate this within the WIP service.

  • Validate SMTP

    • You can test your SMTP setup by clicking on the validate smtp button. The system will test the configuration and should there not be any errors in the testing it will return a Success comment.

      • SMTP Server – Object reference not set to an instance of an object

      • SMTP Port – A request to send or receive data was disallowed because the socket is not connected and (when sending on a datagram socket using a sendto call) no address was supplied

      • Username – shows success even when its incorrect, needs to give an error

      • From mail address – shows success even when its incorrect, needs to give an error