SAM FAQ

Owned by Hemangi Kurapati
Last updated: May 23, 2024 by Jaabir Ho
2 min read

  1. Why do I see Instead Reload error when scanned app for first time

This error happen when the reload failed and it is resolved as the cache service try to reload the app that had error and succeeded

 

  1. Why I don't see any apps when tried for request access?

If the Apps (from the stream which you are looking to get access) are not scanned in SAM, we don't see them on request access page.

  1. Why Do I see multiple Section Access? If the User reverts the Activated/Scanned App multiple times, we see as many Section access’s as many times we did revert the App with latest Section Access uncommented and with the latest SA Script.

     

  2. What is the difference in Revert App and Inactive App.

When reverting an app - SAM Section is removed and Section Access is reverted back(uncommented) as before scanning.

When inactivating an app -SAM Section is removed but Section Access is not reverted, it remains same (commented)

 

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